Shipping policy
SHIPPING POLICY
Last updated: September 13, 2026
At KSstoresss, we work to process and ship orders as efficiently as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders may take longer to process during holidays, promotional periods, high-volume periods, or when additional verification is required.
Shipping Times 3-5 days
Estimated delivery times depend on the shipping method selected at checkout and the destination.
Shipping times displayed at checkout are estimates and are not guaranteed unless specifically stated.
Once an order has been shipped, customers may receive tracking information when available.
Shipping Charges
Shipping charges are displayed during checkout based on the shipping option and destination.
Free shipping may be offered on certain products or promotions when specifically stated.
Delays
KSstoresss is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, holidays, customs delays, or incorrect customer-provided shipping information.
If your package appears significantly delayed, please contact us so we can assist.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.
Lost or Damaged Packages
If tracking indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.
If a package arrives damaged, contact us as soon as possible with your order number and photographs of the package and product.
International Orders
If international shipping is offered, customers may be responsible for applicable customs duties, taxes, or import charges unless otherwise stated at checkout.
Contact
For shipping questions:
Email: ksprono00@gmail.com